New Charter provides a property repair, maintenance and improvement service, working with a range of external partners covering the whole of the North West. Creating a sustainable community through the investment in young peoples training and development is something New Charter feel strongly about as part of their social responsibility.  These skills are deployed back into the local community and give young people long term career prospects.

Currently New Charter has 9 apprentices with The Skills Company (2 electricians, 1 gas engineer, 2 plasterers, 2 roofers and 2 painter and decorators). They have recruited and trained apprentices through The Skills Company for a number of years and were impressed with the Skillcentre when it was opened. Emma Macqueen, HR Manager, said of the Skillcentre “the facilities are fantastic, everything’s in one place. There are lots of other trades being taught and so they get to see different industries. They are all working towards the same thing and the atmosphere is great, it’s well managed and professional”.

“The consistency of the staff at The Skills Company is brilliant. The tutors are a valuable link between the apprentice, their training and the employer. The regular feedback and updates helps us to keep up to date with our apprentice’s progress and where they would like/need more experience within our business and how we can help our apprentices’ to progress”.

New Charter has trained and employed around 40 apprentices over the years, they feel that this heavily contributes to the fact that their average employees service is 18years. This helps New Charter to retain the valuable talent and skills of their staff and reduces their staff turnover. HR Manager Emma Macqueen explains how “apprentices make an immediate contribution to the workplace environment after their initial few weeks of training. They are able to work alongside qualified tradespeople from the beginning and are therefore trained by Skills Solution in the trade and by the company to satisfy their needs and culture. They can apply their skills as they learn in a working environment”.

New Charter has recommended The Skills Company to other housing companies after one enquired as to how they were so successful. Emma also compliment The Skills Company attendance at one of the open days New Charter held saying “It was a real partnership. The influence that skills Solutions have at the beginning of the recruitment process is important as they have many different routes to offer into apprenticeships and so if we were not able to provide employment for an apprentice due to limited contracts The Skills Company were there to offer other pathways and give the young person some guidance and direction”.